Adopting Best Practices for standardizing business processes

We worship the Quality. We being an integral part of the growing knowledge economy constantly makes sure that we manage our Human Capital well. We are an equal opportunity employer. We let innovation breed all the times. New ideas and out of box thinking is encouraged and implemented. We are continually refining quality of our engagement with customers through unbiased customer feedback at all relevant levels. During our years of engagement in software industry, we have defined best practices to be followed for any single project and are listed below.

Quality Assurance

Quality assurance is the activity of providing evidence needed to establish confidence among all concerned, that quality-related activities are being performed effectively. It involves all those planned or systematic actions necessary to provide adequate confidence that a products or services will satisfy given requirements for quality.

To ensure highest quality work, we focus on consistent development/improvement in the following areas

  • Effective Communication with client so as to have crystal clear understanding of what is needed/expected on the functional fronts. We understand that each project is different and each client is different. So we keep our ears, eyes and brain open to understand the client, its business, needs, expectations and problems with clarity.

  • Strive to use most suited (not only latest) tools and technologies to enhance and improve our outcomes. We too provide consultation to our customers to take such decisions. As in today’s competitive environment, we should be most updated.

Our focus is not just on software testing to achieve quality. We well understand that cause of fault is not just a bug (Poor Coding found in application leads to wrong processing) but can be attributed to an error (Undesirable deviation from requirements). So we equally focus on quality assurance so that quality is maintained at complete Software Development Life Cycle.

To cater this area We have strong team composed of Software Consultants, Software Architects, Database Developers and Administrators and Techno-Functional-Experts. So project can be well understood, analyzed, designed and implemented in best way right form the phase of gathering requirements to maintenance and foresighted for future scalability and enhancements.

  • We are well versed with ISO and CMM standards and follow the guidelines issued by them. Our firm is ISO 9001-2008 Certified.

Time Management

Time management could refer to all of the practices that are followed to make better use of time. Though we can't manage time, so what we really manage is the activities during time, and defining outcomes and physical actions required is the core process required to manage them.

The strategy and the practices we follow for Time Management are written underneath.

  • We understand the need of well-designed process which speeds up the job execution and help us in delivering the deliverables on time. But we also make the schedules realistic so that planned and execution times are comparable, as we understand that we have to be quick but not failure. Failure may arise if we do not deliver on time but may also arise if we follow shortcuts to deliver on time. So we intellectually understand the boundaries and opportunities to reduce down the risk involved.

  • We understand the strong need of creating schedule before starting work so that teams can continuously monitor the Landmarks, their achievements and their progress. With this, team constantly improves their strategies and work culture so that deadlines are met (whether with ease or not).

  • II effectively use PERT/CPM for creating schedules. Program Evaluation and Review Technique (PERT) and Critical Path Method (CPM) are two closely related techniques for monitoring the progress of a large project. A key part of PERT/CPM is calculating the critical path. That is, identifying the subset of the activities that must be performed exactly as planned in order for the project to finish on time.

We too understand that slippage in schedule is a hard fact of software development but our continuous effort for achieving both accuracy and precision has made us competent enough to be efficient and realistic to handle this issue. We know we have to get success not only once but to repeat it on majority projects.

  • Effective Communication is a backbone of any development process. Sharing and spreading right knowledge at right time synchronizes the series of events required to execute any process. It reduces the wait/delay period and keeps the project on right pace as well as on right track.

  • Creating, Reporting and Maintaining different kinds of reports (like specifications, issues report, design report, bug reports, statistics and progress report etc) is our passion. We even help our client to automate this process so that such issues go smoothly and time spent over them is not treated as "wasting time".

  • We have expertise over automating the testing process using Enterprise Level Functional, Performance and Bug Tracking Tools. We always try to automate the test cases, which carries a level of reusability or repeatability. It not only saves time in long run but also helps in managing the testing of big projects. Automation is the best solution for regression testing and helps in avoiding situations where businesses are either forced to launch products prematurely and push off fixes to future releases or extend deadlines.

  • But on the parallel side, we keep options quite open and intelligently choose between manual and automated testing. We not only have expertise to use automated testing tools but also carry capability to write customized test tool in house, which can better serve the purpose.

Enhance Productivity

Productivity is the amount of output created (in terms of services rendered) per unit input used.

We consider Operations Research to be most significant aspect for enhancing the productivity. We constantly monitor and analyze our work environment as well as conduct open surveys to define new methodologies that can enhance the productivity. We understand that Time is Money and so each second should be effectively used so as to have highest productivity.

  • We know that Software Development cannot be confused with manufacturing so defining metrics for Software Development is a big challenge. We know the complexity involved in this and has successfully introduced the metrics and practices to judge the productivity of a developer/engineer. We have defined/assigned certain productivity levels, which are mandatory to be achieved.

  • On the parallel side, we too know that there cannot be single parameter/metric to judge the performance for all kinds of software projects. So defining such parameters is quite flexible and sometime even conducts pilot projects to learn/define them.

  • We believe that the organization, which automates it process quickly, grows quickly. So we strive to introduce latest tools and technologies so as to automate each possible task so as to increase the productivity.

  • We believe in distributed responsibility and equality in capability. Productivity is directly proportional to quantity. So we need to address the issues at grass root level where we have numbers. We encourage our employees to actively participate not only at execution level but also at strategic and management level so that what we are having is realistic and addressing the issues at grass root level. A small change towards betterment at this level can multiply the productivity many folds.

Cost Reduction

Great IT managers know how to navigate tradeoffs. Just about anything is possible with infinite time, budget, and staff, but we all know those are unrealistic assumptions. With each project comes a series of opportunities to invest up front and increase the odds of success or go with a lower cost approach and hope for the best. Somewhere between these two end points is usually a pragmatic middle ground that gets projects done without breaking the bank.

Cost competitiveness is critical for service companies to survive in today’s increasingly competitive and borderless world. Leading international companies have staged a massive turn around in operations driven by a reduction in direct material, variable conversion and quality costs by taking an integrated, cross-operational disciplines approach along the entire value chain. A few years ago, reduction in operating costs was ‘one’ of the many top management priorities. Today, however, it is ‘the’ top priority with over 20 per cent annual cost savings not being considered unusual. Such as the challenge when we undertake exercises in cost reduction.